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1/31/2002
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The Role of Customer Analytics in CRM
- GARTNER
11 a.m. & 3 p.m. EST
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1/24/2002
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Marketing Automation : Automating Spam or Crreating Valuable Relationships?
- GIGA
1.00 PM - U.S. EST
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1/21/2002
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Chordiant Software - Webcast of New Dynamically Driven CRM Solution
- Chordiant
7:30a.m. PT
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1/14/2002
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CRM Vendor Evaluation Strategies
- GARTNER
10am & 1pm EST
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12/11/2001
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Mobile CRM: Taking It To The Streets
- Astea International Inc.
noon-1 pm EST
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12/10/2001
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Midmarket Customer Relationship Management – Market Overview
- GIGA
1.00 PM - U.S. EST
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12/5/2001
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Live, interactive Webcast: "Up the Downturn: Maximizing Customer in Turbulent Times"
- Pivotal Corporation
8:30 AM - 9:30 AM PT
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12/4/2001
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Achieving World Class Customer Service Across Multiple Channels
- Banter Inc.
10:00 A.M. PST
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12/4/2001
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Web-Based Seminar to Introduce The Next Evolution in Partner Relationship Management
- webMethods
2:00 (EST)
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11/29/2001
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Siebel, Clarify, Oracle, PeopleSoft and SAP: Comparing the Enterprise CRM Vendors
- GIGA
1.00 PM - U.S. EST
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11/13/2001
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Dissolving The Myths of Customer Relationship Management
- salesforce.com
10:00 – 11:00 AM PT
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11/8/2001
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Customer Support: Under Pressure From All Fronts
- salesforce.com
10:00 – 11:00 AM, PT
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10/29/2001
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Keys for Implementing CRM
- GIGA
11 AM - U.S. EST
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10/11/2001
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Customer Management Strategies Telebriefing
- ARM Research
11 a.m. Eastern Time
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10/1/2001
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CRM Summit 2001 Webcast
- GARTNER
11 a.m. - 2 p.m. EDT
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